Need an appointment?
Should you ever require assistance from our practice, we kindly invite you to utilize our convenient online service, eConsult. Completing a straightforward online form, you help us offer you the right care at the right time. A qualified GP will review your submitted form, and you can expect to receive a response from our practice team as soon as possible.
To make an appointment:
- A standard doctor’s appointment is 10 minutes. Need more time? You can request a double appointment at reception. Double appointments are needed when a patient has any concerns or issues.
- Online appointments: You can use the online service called eConsult. It is a fast and easy-to-use platform for scheduling appointments. To access this service you need to sign-up to their website.
- Telephone: You can call the GP practice at 020 7837 2020 to make an appointment. Please note that our Care Navigators will gather necessary medical information and that all calls are recorded for quality and training purposes.
- In-person at reception: You can visit the clinic in person and book an appointment at the reception desk.
For follow-up appointments, it is recommended to book them in advance with the same clinician whenever possible. This ensures continuity of care.
If you require a chaperone during your examinations, you can request one, and they will be provided.
Types of appointments
If for any reason you are unable to attend your appointment, please let us know as soon as possible. By doing so, we can offer your appointment to another patient who may need it. Please telephone the practice on 020 7837 2020 to cancel or change your appointment.
Our Home visits Services
We understand that some patients may be housebound and unable to visit the clinic. While we encourage patients to come to the surgery whenever possible, as it allows us access to a wide range of medical equipment, we do offer home visits for those who truly require it.
If you believe you need a home visit, please call us before 11:00 am at 020 7837 2020 , and the doctor will reach out to you for a telephone assessment before making the visit.
Did you know that you can refer yourself to some of our services?
We believe in giving you more control over your healthcare decisions. With Self-referral, you have the ability to directly access certain services without needing a referral from your primary care physician.
To learn more about the services you can self-refer to, simply click here. We want to make it easy for you to access the care you need, when you need it. Take charge of your health by exploring the self-referral options available to you.